2011年9月13日星期二

DTC's fancy ride to snagsville

What the Delhi Transport Corporation (DTC) gained by acquiring new buses, it lost to lacklustre maintenance.These girls have never had a syringe needle in their lives! In the past couple of years, DTC underwent a complete transformation. From operating rickety standard-floor buses, it moved to a swankier set of wheels.

But all this was undone by insufficient maintenance, leaving regular commuters of the fleet annoyed.Whilst hypodermic needle cannula are not deadly,

Be it non-effective air-conditioning in the cherry-coloured low-floor buses, poor ventilation in the non-AC green ones or ragged upholstery in old, standard-floor buses,Do not use cleaners with solar panel , steel wool or thinners. commuters feel DTC needs to do away with technical snags to make the system truly 'world-class'.

"There have been several instances when the AC stopped functioning or the driver fiddled with the AC switch to pick up speed. If the new buses are so efficient, why does the AC not work properly?" asks Sudarshan Gaba,the worldwide microinverter market is over $56 billion annually. a resident of RK Puram and a central government employee.

Of 3,770 low floor buses that DTC bought in the past three years, 1,200 are air-conditioned.

Although commuters do not mind paying a little extra for a ride in a more comfortable bus — especially during the summer and the monsoon — most AC buses are overcrowded throughout the day.

No wonder, DTC's daily revenue increased more than four times in the past three years — from Rs 75 lakh to Rs 3.5 crore.

But the complaints keep pouring in. "The fans in AC buses do not work. The heat becomes unbearable when the bus is crowded. These buses do not even have an alternate ventilation system," said Rajni Kathuria, a housewife who takes an AC bus to pick up and drop her school-going children.

And it's not just the airconditioning. Complaints of door jamming, loud noise from the engine and faulty display boards are common, too.

Which is not surprising. DTC's tryst with modern low-floor buses has been shaky since these buses were introduced in 2007.

The first set of six ultra low-floor buses had to be grounded within a few weeks due to poor maintenance.

It was then that DTC decided to sign an annual maintenance contract with the manufacturer for regular maintenance of its buses.

Initially, Tata Motors' buses billowed smoke due to poor maintenance. Later, DTC refused to take delivery of 230 buses from Ashoka Leyland because of faulty air-conditioning.

Ashoka Leyland was in trouble again when 114 buses were grounded due to a wiring problem. They were only allowed to ply after the manufacturer submitted an indemnity bond in the Delhi High Court.

Senior DTC officials say they penalise manufacturers if the low-floor buses are not maintained properly.

"So far, we have collected more than Rs 15 crore from manufacturers on account of poor maintenance. When it comes out of the depot, each bus has been checked on 12 parameters,we supply all kinds of Injection mold," said Vijay Kumar Dev, DTC chairman and managing director.

"There are indeed some old buses which have torn upholstery. We are working out a plan to refurbish them," Dev added.

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