Emirates
Identity Authority announced launching its website with a new look on
the internet, using modern and innovative designs and modern and
internationally competitive standards, matching the latest developments
in the digital revolution in the field of programming, designing and
managing the websites around the world.
The
authority stressed that the new website will provide its visitors with a
unique experience in terms of accessibility, access to information,
obtaining the required service and interactive and cognitive
participation through smooth and simple steps, ensuring the efficiency
and streamlines of the search process, which will fulfill the clients
aspirations and contribute to changing the stereotype image of the
government websites.
Dr.
Eng. Ali Mohamed Al Khouri, Director General of Emirates Identity
Authority, said that launching the new website of the authority with the
new look, is under the authoritys ongoing quest to achieve excellence
in services and leadership in performance, and its keenness to ongoing
development in all aspects of its institutional work,Other companies
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which goes in line with wise directions of HH Sheikh Hazza bin Zayed Al
Nahyan, National Security Advisor and Chairman of Emirates Identity
Authority, and the intensive follow up of HH Lt.The feeder is available
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with folder only.General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime
Minister and Minister of Interior and Vice Chairman of Emirates Identity
Authority.
Dr.
Al Khouri added that launching the new website coincides with the
authoritys efforts to provide its services through mobile phones and
facilitate the delivery of these services to the clients anytime and
anywhere, in line with the aspirations of the wise leadership of the
country, and the directions of the government in completing the transfer
towards the Smart Government, revealing the authoritys intention to
launch a suite of electronic services through its website within the
coming months.
Dr.
Al Khouri pointed that during the designing of its new website the
authority focused on the Customer Service axis, as one of the most
important axes of its current strategic plan 2010-2013, and its coming
strategic plan 2014-2016, noting that designing the website was after
viewing the best international practices in this field,About buymosaic in
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line with the United Nations standards for government websites, and with
the standards of the Telecommunications Regulation Authority and the
requirements of the UAE Electronic Government.
From
her side, Aisha Al Raisi, Manager of the Central Operations Sector at
the Emirates Identity Authority, clarified that launching the new
website came to reflect the authoritys ongoing keenness to reinforce its
presence in the world of the internet, by keeping up with the rapid
developments witnessed by the World Wide Web, and in reinforcing its
connection with the public and contribute to providing a pioneering and
interactive experience for the visitors of the website from the UAE or
from elsewhere.
Al
Raisi said that designing the new website takes into account the best
international quality and security standards and ensures the
accessibility and access to the information of interest to the visitor
with the least possible time and effort, as the information were
organized in a way that would ensure effective and streamlined
navigation based on a map taking into consideration the eye movement in
the page.
Al
Raisi added that the authoritys website was shaped like the letter F to
ensure the best distribution of the components and content on the
screen, pointing to the fact that the fader of the website and its parts
reflects the new visual identity of the authority, which is reinforced
by chosen pictures explaining how to access the required service in a
smooth way, as well as providing a new search services facilitating the
access to the required service and viewing the authoritys news and
activities.
Al
Raisi noted that the new website provides its visitors with access to
all required services from the main page, noting that the authority is
in the process of activating the Responsive Design technology within 2
weeks to support all the smart phones panels, in line with the vision
and the directions of His Highness Sheikh Mohammed bin Rashid Al
Maktoum, Vice President and Prime Minister of the UAE and Ruler of
Dubai, in providing the Smart Government services in a way that would
make it accessible to the clients.
Amer
Al Mahri, Manager of the Government and Community Communication
Department, stressed the authoritys keenness on developing the content
of its website on a daily biases noting that the website provides
adequate and reliable information about the population register, the ID
card project and the authoritys procedures, as well as a suite of
services related to the ID card and the authoritys work, as well as a
knowledge database including all research, studies and worksheets
published by the authority so far.
Al
Mahri said that the authoritys website provides a suite of services of
interest to a wide range of the countrys residents, headed by the
Electronic Form service, allowing the clients to fill the applications
for the ID card issuance easily and smoothly,About buymosaic in
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10 simple steps requiring around 10 minutes, which would obviate the
clients from visiting the typing offices and saves the client the typing
fees of 30 Dirhams.
Al
Mahri added that the new website provides the Application Status
Inquiry service and the service to Inquire about the card status at the
Emirates Post, as well as the service for quick search of the services,
allowing the client to have direct access to the service he/she wants.
The
website includes the service titled You ask and we answer dedicated to
answer the clients inquires related to the registration applications,
mechanisms and procedures necessary to obtain the ID in a maximum of 48
hours, as well as answering the complaints and suggestions presented by
the clients, where a customer service team deals with all coming
inquires according to professional standards taking into account the
authoritys goals aiming to gain the customer satisfaction and please
them by providing them with the best services.
Al
Mahri noted that the new website provides people with visual
disabilities the Voice Navigation service to fulfill their needs and
enable them to benefit from the authoritys services, as well as a
service that would facilitate the inquiry about (or how to get to) the
nearest customer service center through easy and clear maps, in addition
to a special display about the service identification card.
The
website is distinguished by the interactive and cognitive electronic
participation, as it contains the Knowledge Corner which includes a
library rich with the work papers, research and scientific studies and
publications issued by the authority, which were all published in
international scientific journals, as well as the monthly cultural
contest providing the chance to win valuable prizes, a customer
satisfaction survey, opinion poll and the service of signing up for the
electronic weekly newsletter issued by the authority.
The
website also provides comprehensive news service covering all the
authoritys events and activities, in addition to the electronic links of
the authoritys pages on the social networking websites, FaceBook,
Twitter and YouTube, and its interactive channels and services,A oilpaintingreproduction is a machine used primarily for the folding of paper. lead by the Communicate with the Director General.
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